Frequently Asked Questions

Yes. We continue to support clients after delivery or installation. If there is a technical question or maintenance need, contact us directly so we can assess and resolve it as quickly as possible.

PVC windows need very little maintenance. Clean the profiles with water and neutral soap, avoid abrasive products and lubricate the hardware once a year.

White profiles have a 10-year warranty and other colours have a 5-year warranty. Hardware, shutters and motors have a 2-year warranty. Installation must be carried out by qualified professionals.

White, forged grey and golden oak are usually around 4 weeks. Special colours are typically between 6 and 10 weeks. We confirm the expected date when the order is placed.